Refund policy

Return & Refund Policy

Effective Date: August 1, 2026

At MOUHA STORE LLC, we specialize in providing high-quality digital design products. As all products are delivered electronically, no physical items are shipped.

Digital Products

All products sold through our website are digital downloads or digital design files. Once your purchase has been completed and the digital product has been delivered or made available for download, the sale is considered final.

No Returns

Because digital products cannot be returned, we do not accept returns or exchanges after a purchase has been completed.

Refund Policy

Refunds are generally not provided for digital products.

However, we may issue a refund under the following circumstances:

You were charged more than once for the same order.

You received the wrong digital product.

The purchased file is corrupted or cannot be accessed, and we are unable to provide a working replacement.

A technical issue on our side prevented delivery of your purchase.

Refund requests based on personal preference, accidental purchases, or a change of mind are not eligible for a refund.

Customer Support

If you experience any issues accessing or downloading your purchased files, please contact us. We will make every reasonable effort to resolve the problem as quickly as possible.

Unauthorized Distribution

All digital products remain the intellectual property of MOUHA STORE LLC. Sharing, reselling, redistributing, or reproducing our digital products without written permission is strictly prohibited.

If you have any questions regarding this Return & Refund Policy, please contact us through the contact information provided on our website.